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Welcome to The Satueen Circle

Join the Circle

Join The Satueen Circle and turn every discovery into something more. Earn points as you shop, unlock member privileges, and enjoy exclusive rewards created for those who continue to explore the world of Satueen.

How It Works

Join. Earn. Redeem.

Join for Free

Begin with 50 welcome points when you create your Satueen account.

Shop More, Earn More

Earn 1 point for every S$1 of product spending after discounts, online and at selected Satueen pop-ups. Shipping and taxes do not earn points.

Enjoy Your Rewards

Choose S$5, S$10 or S$20 rewards. Minimum product spends of S$50, S$100 and S$200 apply respectively.

The Circle, Explained

Everything you need to know about earning, redeeming,
and enjoying The Satueen Circle rewards.

How do I join The Satueen Circle?

Create a Satueen account and you are in — there is no fee and no purchase required. Fifty welcome points are added to your balance the moment your account is made, so you begin with something already in hand.

How do I earn points?

Earn 1 point for every S$1 of product spending after discounts. Shipping and taxes are excluded. Purchase points are added when your order is completed, and new members receive 50 welcome points when they create an account.

What can I redeem my points for?

Redeem 250 points for S$5 off a minimum S$50 product spend, 450 points for S$10 off a minimum S$100 product spend, or 850 points for S$20 off a minimum S$200 product spend. Minimum spends are measured before the rewards discount and exclude shipping and taxes.

Can I combine rewards with other offers?

One reward voucher can be used per order. Rewards cannot be combined with WELCOME10 or other discount offers.

What happens to points if my purchase is refunded?

Points earned on refunded product spending are reversed. For a partial refund, the points adjustment follows the refunded product amount.

Where can I see my points balance?

Sign in and open My Account — your balance sits there, along with a record of how it was earned. It updates as your orders are completed, so you always know exactly where you stand.

Do my points expire?

No. Your points carry no validity period and no expiry date. Collect them at whatever pace suits you and spend them when something catches your eye.

Can I earn points at pop-ups and events?

Yes. Give us the email on your Satueen account when you buy at a selected pop-up and we will add the points to your balance, alongside everything you have earned online. Please allow a few days after the event for them to appear.

Do I need to be a member to shop with Satueen?

Not at all — you are welcome to order as a guest whenever you prefer. Points, member privileges, and rewards are only collected on an account, so joining is what turns a single order into something that keeps giving back.